Insights
3 P&C Insurance Technology Trends: What Consumers Want Now
To stay on top of evolving buyer sentiment, we conducted video interviews with a diverse range of insurance customers—here’s what they had to say
InsurTalk Season One Rewind: Celebrating Our First Year Anniversary
As we wrap Season One of the InsurTalk podcast, a look (and listen) back to some of biggest expert insights from Season One
Remote Inspections at Scale: ID Risk and Price Right with Guidewire & Flyreel
How AI and computer vision enable remote home inspections via mobile app—helping insurers cut costs and price risk accurately when combined with a modern policy administration solution.
Game Over, Phone Tag: Streamline Claims with AI-based Text Messaging from Guidewire & Hi Marley
How to leverage AI-enabled texting technologies to streamline communications with policyholders, partners, and other stakeholders throughout the insurance ecosystem, and deliver an optimal customer experience
Engage Customers with Usage-based Insurance Today–Watch Now
The smash-hit session from Connections Reimagined reveals how insurers can start delivering personalized, pay-as-you drive coverage & automated FNOL experiences that are all kinds of awesome.
Boosting the Bottom Line: Gender Diversity in Tech
Companies with gender-inclusive workforces are 21% more likely to achieve above-average profitability—Laura leads a C-level panel discussion on how to build and leverage your own.
Engaging Customers in the Age of Amazon
Connections Reimagined: Watch Laura’s keynote on rapidly-evolving consumer expectations and what it takes to deliver a personalized and proactive claims experience.
Creating the Offer Your Customers Can’t Refuse
Watch as Steven Van Belleghem & Laura co-present two key dimensions for differentiating the customer experience—and how Guidewire customers make the most of them.
Confidence at Her Core – Achieving Success in Silicon Valley and Beyond
In her smash-hit keynote for Girls in Tech Conference 2020, tech visionary Laura Drabik spills the tea on what it takes to achieve success in Silicon Valley and beyond
How Technology is Changing the Stale Insurance Industry
Amazon & Netflix are changing consumer expectations of how they want to interact with “lame” industries. Here‘s how insurance can up its game
Two-Minute Tech Trends #1: Omnichannel
A look at how P&C insurers can leverage personalized, self-service technologies to serve policyholders in bold new ways – or else
Two-Minute Tech Trends #2: Chatbots
Get the 411 on chatbots that interact with humans to deliver customer service anytime, anywhere–and make a powerful addition to omnichannel strategies
Two-Minute Tech Trends #3: The On-Demand Economy
It’s a paradigm shift for the industry: moving from insuring people as owners of assets to insuring people as users of assets—are you ready?
Two-Minute Tech Trends #4: Wearables
How insurers are leveraging wearable devices to connect with their customers in real time and deliver better experiences and reduce risk
Two-Minute Tech Trends #5: Telematics
How telematics can help auto insurers break free from the past and provide personalized pricing for drivers based on their unique driving behaviors.
Two-Minute Tech Trends #6: Digital Small Business
It’s the fastest-growing segment of the commercial insurance market and represents enormous opportunities—if you can make the insurance-buying experience much easier
Lipstick & Band-Aids: How Not to Build a Digital Insurance Platform in 4 Easy Steps
In the interest of helping insurers sidestep painful and costly lessons, Laura shares how NOT to build a digital insurance platform—featured in PropertyCasualty360°
Insurtech Predictions 2021: CX, Fraud Prevention, and Geospatial Analytics Will Dominate the Market
ITA Pro features Laura’s insights on insurtech trends shaping 2021, from personalized, proactive CX, to geospatial analytics, to flattening the fraud curve—and more.
3 Top Insurance Trends Insurers Should Watch
From proactive, personalized insurance products and services, to flattening the fraud curve, to geospatial analytics, a look at insurance industry trends gaining serious momentum.
In the COVID Era, Innovation is No Longer Just Optional
In an article for French news site GPO, Laura addresses the need for insurers to create a culture of innovation—and how to do it
Exciting development in the global insurance space – COVER Magazine
A look at some of the most exciting and dynamic developments in the global insurance space–a COVER magazine exclusive from Laura Drabik
Smart Cookie: Continuity Insurance & Risk, May/June 2019, Digital edition
On the heels of her blockbuster TEDx Talk on technology’s contribution to the insurance industry, Laura Drabik spoke with CIR about exciting developments in the global insurtech space
Resiliency in the Face of Growing CAT Risk
How insurers are using next-gen business intelligence solutions to more accurately assess and mitigate risks from catastrophes and the impact damaged local infrastructure may have on insured businesses
Better Together: How Digital Becomes Human | Watch Now
Laura and thought leader Steven Van Belleghem, present on how tech-forward brands can leverage data, analytics, and artificial intelligence to create emotional connections that transform customer relationships.
Boosting the Bottom Line: Gender Diversity in Tech | Watch Now
Laura leads a panel discussion on the business case for gender diversity in tech—what inclusion can mean to the bottom line, and how business leaders can leverage the competitive advantages that come with it.
On-Demand: Innovating for the Next Normal, Pt 2
As the world continues to battle COVID-19, insurance companies find themselves adjusting to new realities—while scoping out compelling new opportunities
On-Demand: Innovating for the Next Normal, Pt 1
A panel of seasoned executives discuss how insurers are accelerating innovation in the wake of COVID-19
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