Insights

Insurance Industry Thought Leadership from Laura Drabik

InsurBlog Posts

Podcasts

Videos

Engaging Customers in the Age of Amazon

Engaging Customers in the Age of Amazon

Connections Reimagined: Watch Laura’s keynote on rapidly-evolving consumer expectations and what it takes to deliver a personalized and proactive claims experience.

Two-Minute Tech Trends #2: Chatbots

Two-Minute Tech Trends #2: Chatbots

Get the 411 on chatbots that interact with humans to deliver customer service anytime, anywhere–and make a powerful addition to omnichannel strategies

Two-Minute Tech Trends #5: Telematics

Two-Minute Tech Trends #5: Telematics

How telematics can help auto insurers break free from the past and provide personalized pricing for drivers based on their unique driving behaviors.

Articles

Resiliency in the Face of Growing CAT Risk

Resiliency in the Face of Growing CAT Risk

How insurers are using next-gen business intelligence solutions to more accurately assess and mitigate risks from catastrophes and the impact damaged local infrastructure may have on insured businesses

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Events

Connections Reimagined 2020

This Fall 2020 virtual event features 60 different sessions and showcases how Banff, Guidewire’s latest release, can help insurers engage, innovate, and grow efficiently

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