Laura Drabik
Insurance Industry Thought Leaderand Guidewire Chief Evangelist
Laura is a recognized thought leader and trusted advisor to P&C insurers seeking to harness disruptive technologies to their competitive advantage.
InsurBlog Posts
Game Over, Phone Tag: Streamline Claims with AI-based Text Messaging from Guidewire & Hi Marley
How to leverage AI-enabled texting technologies to streamline communications with policyholders, partners, and other stakeholders throughout the insurance ecosystem, and deliver an optimal customer experience
Sudden Impact: Accelerate FNOL and Transform the Claims Experience with Guidewire & TrueMotion
Through smartphone-based telematics, insurers can assist policyholders after a car crash, get an accurate view of what happened, streamline claims processes and boost customer loyalty—here’s how
Predictions: Three Top Insurance Technology Trends for 2021
As insurers continue to grapple with the challenges of the past year, they should keep an eye on three technology trends that will gain serious traction in 2021
InsurTalk Podcast
Videos
Engaging Customers in the Age of Amazon
Connections Reimagined: Watch Laura’s keynote on rapidly-evolving consumer expectations and what it takes to deliver a personalized and proactive claims experience.
Creating the Offer Your Customers Can’t Refuse
Watch as Steven Van Belleghem & Laura co-present two key dimensions for differentiating the customer experience—and how Guidewire customers make the most of them.
Confidence at Her Core – Achieving Success in Silicon Valley and Beyond
In her smash-hit keynote for Girls in Tech Conference 2020, tech visionary Laura Drabik spills the tea on what it takes to achieve success in Silicon Valley and beyond
How Technology is Changing the Stale Insurance Industry
Amazon & Netflix are changing consumer expectations of how they want to interact with “lame” industries. Here‘s how insurance can up its game
Two-Minute Tech Trends #1: Omnichannel
A look at how P&C insurers can leverage personalized, self-service technologies to serve policyholders in bold new ways – or else
Two-Minute Tech Trends #2: Chatbots
Get the 411 on chatbots that interact with humans to deliver customer service anytime, anywhere–and make a powerful addition to omnichannel strategies
Two-Minute Tech Trends #3: The On-Demand Economy
It’s a paradigm shift for the industry: moving from insuring people as owners of assets to insuring people as users of assets—are you ready?
Two-Minute Tech Trends #4: Wearables
How insurers are leveraging wearable devices to connect with their customers in real time and deliver better experiences and reduce risk
Events
DV Hacks III | Student Hackathon | March 19-29
For the third year, Laura & Team Guidewire host a hackathon designed to help students get excited about coding, learn teamwork, compete for prizes, and become interested in a career in technology.
Boosting the Bottom Line: Gender Diversity in Tech | March 9 | Register Now
Laura leads a panel discussion on the business case for gender diversity in tech—what inclusion can mean to the bottom line, and how business leaders can leverage the competitive advantages that come with it.
On-Demand: Innovating for the Next Normal, Pt 2
As the world continues to battle COVID-19, insurance companies find themselves adjusting to new realities—while scoping out compelling new opportunities
On-Demand: Innovating for the Next Normal, Pt 1
A panel of seasoned executives discuss how insurers are accelerating innovation in the wake of COVID-19
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